When you’re in the market for any service provider, it’s difficult to know who to trust – especially online. Every company is vying for your business, but you can only choose one of them. If you’re searching for a merchant services provider, this might be exactly what you’re experiencing right now. Fortunately, the Shopper Approved plugin, as seen on WholesalePaymentsDirect.com, can help make the process easier.

Rather than just taking our word for it, you can hear directly from our customers and understand their decision-making directly.

You may discover they were once walking a mile in your shoes.

Shopper Approved Actively Invites Customers to Leave Feedback

Shopper Approved gathers information from Wholesale Payments Direct customers actively.

In the past, unsolicited public feedback was left up to the customer. In today’s mobile social world, social proof is almost mandatory when purchasing anything online – online buyers want to hear the experiences of other online buyers. Companies can no longer take a backseat and let potential customers talk to each other at the supermarket– they have to ask for customer reviews directly with an email. We implemented Shopper Approved to do just that and want our customers to learn as much as possible from each other.

Passive Reviews vs. Active Reviews

Did you know there are two different kinds of online merchant reviews? Most online shoppers don’t, so let’s discuss the two types: Passive and Active. Passive reviews can be submitted by anyone and everyone, including the company, anonymously.

As we just discussed, passive feedback is typically unsolicited and more often than not – negative.

We often want to share negative experiences far more freely than positive outcomes which is why passive reviews tend to take on a negative tone.

Active reviews, like those collected by Shopper Approved, are from verified paying customers and tend to provide the most accurate company image.

Shopper Approved invites customers to share their experiences equally.

Rarely is a company given a perfect score 100% of the time, but because Active reviews gather large quantities of data, an honest trend line typically emerges.

Shopper Approved is the most trusted name in merchant reviews.

We use the SA plugin because we know that consumers value a company transparently displaying customers’ opinions.

Shopper Approved collects seventy times more surveys than its competitors allowing you to be certain that you are getting the full picture of what consumers are saying about Wholesale Payments Direct. Because Shopper Approved has the largest distribution network, you can find merchant reviews on a variety of channels including social media, aggregate websites, and consumer review sites. Shopper Approved also collects its reviews from all over the world, so you get a broad overview of what customers really think, without demographic barriers.

Benefits of Shopper Approved Plugin

Take a look at what other small business owners are saying about our services to find out if we’re right for you. You can see why other people are choosing Wholesale Payments Direct, including personal stories of how we’ve helped their small businesses thrive. Find out about any issues people like you have experienced and whether or not they were resolved.

Shopper Approved even alerts Wholesale Payments Direct when a customer leaves a poor review. This means we can directly communicate with that customer to resolve the problem and prevent it from happening again the future. That means you get a great experience!

After you’ve become a customer of WPD’s merchant services, we hope you will also share your opinions through Shopper Approved. We’d love to hear from you because we value your honest feedback. We’ll never try to sway your opinion and we want you to let other business owners know exactly how you feel about our merchant services. If you want a company you can trust, check out Wholesale Payments Direct and don’t forget to click on the “Reviews” section on our website.